Q:FIFA Player FAQ
(1) Q: How does FIFA Player service work?
A: With FIFA Player service, we need to log your account on Web App and get certain players for you on your account.
To make sure your order goes smoothly, please make sure your account information is 100% correct.
(2) Q: Is your FIFA Player service safe?
A: Yes, our service is safe guaranteed. We are always working on updating our transaction system to avoid being noticed by EA, therefore, to make sure your account safe.
(3) Q: How to verify if the account information I submitted on your website is correct?
A: You can verify your account information via logging on FUT WEB APP, from which you will be able to confirm your (EA)origin Account, (EA)origin Password. Here is the link for WEB APP: https://www.easports.com/fifa/ultimate-team/web-app/
(4) Q: I don’t remember my Origin(EA) Security Answer, what should I do?
A: If you have forgotten your Origin(EA) Security Answer when you are trying to change your Origin(EA) Password or change your login verificaction preference, you will need to contact an EA Advisor for help. https://help.ea.com/en-in/help/account/if-you-forgot-your-ea-account-id-or-password/
(5) Q: How to get Backup Codes?
A: Please go to https://myaccount.ea.com/cp-ui/security/index. “Security”--Backup Codes ”View”. If the backup codes have been used, you can click “Create New Codes” to generate new backup codes.
(6) Q: Can I still play FIFA on my PS4&XBOX one&PC during your service?
A: NO, you CAN`T play FIFA on your PS4&XBOX one&PC during our service. You MUST NOT access your account on FIFA companion app or Web APP, either. Otherwise your account might get banned.
We will email to notify you after your FIFA Player order is finished.
(7) Q: Can you still offer me FIFA Player service if the transfer market of my account is locked on Web APP?
A: Sorry, we canot offer you FIFA Player service if the transfer market of your account is locked on Web App.
You will need to play matches on your console to unlock the transfer market of your account on Web App.
(8) Q: What if my account got warning from EA, will you still be able to do Player service for me?
A: If your EA account ever got a warning, please wait for 24Hours after the warning, you will be free to purchase our FIFA Player service without any concern.
(9) Q: Do I need to change my password after my FIFA Player order is finished?
A: Yes, its always the most important thing to make sure you are the only person who can access your account after we finish your FIFA Player order.