I have not received the order but the status shows that the seller has completed it

Update Time:

If your order status shows as delivered but you haven’t received anything, here’s what you can do:

Contact the seller
Try reaching out to the seller via U7BUY Web Chat for clarification.
There may be a delay or misunderstanding regarding the delivery.

Take action if you can’t reach the seller
If the seller is unresponsive or the issue remains unresolved:
Click “Report” on the receipt confirmation section.
This will alert our team to investigate the issue further.

Note: Avoid confirming receipt unless you have actually received your order.