When can I get my refund after an order was cancelled?

Original Payment Account
Depending on the type of payment method you used, refund can usually take up to 14 business days to process. This is because banks usually don't complete refund immediately and it may take up to 14 business days for the authorized funds to expire.

U7BUY Balance
Refund to U7BUY balance usually takes 3-6 hours or faster to complete, which will help buyers save more time. Therefore, we recommend that buyers choose to refund to U7BUY balance.

Note: For orders that cannot be refunded to original payment accounts due to payment method restrictions, we don't support to refund via other payment methods and can only refund to U7BUY balance. We apologize for any inconvenience this may cause.