07/072026
New Buyer Important GuidelinesPlease read the following trading rules carefully to avoid disputes, order delays and unnecessary losses: 1. Check listing details before payment Fully read the product title, tags, full description, delivery time, account type (Full Access/ NFA), asset details and binding restrictions. Pay attention to key definitions like Robux Spent (historical consumption, not available balance) to avoid misunderstanding the item you purchase. 2. Respect the estimated delivery time set by sellers Each listing shows an official estimated delivery window. Do not submit platform support tickets or open dispute requests before this time limit. Please wait patiently for sellers to fulfill orders within the promised time. 3. Communicate with sellers first for all issues For delayed delivery, asset discrepancy, login trouble or any other order problems, you must contact the seller via our built-in platform chat first to negotiate solutions. Platform customer service will only intervene if you fail to reach an agreement with the seller after valid communication records are provided. 4. All transactions & communication must stay on U7BUY official channels Do not accept any off-platform private contact requests from sellers (WhatsApp, Telegram, Discord, Instagram, etc.). Any private off-platform trade will lose our full buyer escrow protection, and the platform cannot assist you with refunds or dispute resolution. 5. Verify all item information completely before confirming order completion After receiving account login credentials or in-game items: For game accounts: Check usable balance, limited skins, binding emails/phones, 2FA status, ban records one by one; For in-game currency/items: Confirm full quantity is received as listed. Only click "Complete Order" after everything matches the listing. We cannot support refunds once you confirm receipt. 6. Secure your purchased account immediately after delivery If you buy a Full Access game account, change the login password, replace the registered email with your private mailbox and enable your own two-factor authentication right away to eliminate account recovery risks from the original owner. 7. Preserve all platform chat & delivery records Keep all chat screenshots, delivery screenshots, login verification records within the platform chat history. Complete evidence is required to file valid disputes with our support team. 8. Do not repeatedly open duplicate support tickets If you have submitted a ticket, wait for our official reply. Submitting multiple identical tickets will slow down our processing speed and extend your waiting time. 9. Do not share your U7BUY account, payment info or personal ID Never disclose your login password, payment card details or identity documents to any seller or third party to prevent account theft and financial fraud. Supplementary Rule Notice: Failure to comply with the above guidelines will delay dispute processing, and the platform reserves the right to reject unreasonable refund requests based on incomplete communication records or premature complaint submissions.