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07/072026
New Buyer Important Guidelines

Please read the following trading rules carefully to avoid disputes, order delays and unnecessary losses: 1. Check listing details before payment Fully read the product title, tags, full description, delivery time, account type (Full Access/ NFA), asset details and binding restrictions. Pay attention to key definitions like Robux Spent (historical consumption, not available balance) to avoid misunderstanding the item you purchase. 2. Respect the estimated delivery time set by sellers Each listing shows an official estimated delivery window. Do not submit platform support tickets or open dispute requests before this time limit. Please wait patiently for sellers to fulfill orders within the promised time. 3. Communicate with sellers first for all issues For delayed delivery, asset discrepancy, login trouble or any other order problems, you must contact the seller via our built-in platform chat first to negotiate solutions. Platform customer service will only intervene if you fail to reach an agreement with the seller after valid communication records are provided. 4. All transactions & communication must stay on U7BUY official channels Do not accept any off-platform private contact requests from sellers (WhatsApp, Telegram, Discord, Instagram, etc.). Any private off-platform trade will lose our full buyer escrow protection, and the platform cannot assist you with refunds or dispute resolution. 5. Verify all item information completely before confirming order completion After receiving account login credentials or in-game items: For game accounts: Check usable balance, limited skins, binding emails/phones, 2FA status, ban records one by one; For in-game currency/items: Confirm full quantity is received as listed. Only click "Complete Order" after everything matches the listing. We cannot support refunds once you confirm receipt. 6. Secure your purchased account immediately after delivery If you buy a Full Access game account, change the login password, replace the registered email with your private mailbox and enable your own two-factor authentication right away to eliminate account recovery risks from the original owner. 7. Preserve all platform chat & delivery records Keep all chat screenshots, delivery screenshots, login verification records within the platform chat history. Complete evidence is required to file valid disputes with our support team. 8. Do not repeatedly open duplicate support tickets If you have submitted a ticket, wait for our official reply. Submitting multiple identical tickets will slow down our processing speed and extend your waiting time. 9. Do not share your U7BUY account, payment info or personal ID Never disclose your login password, payment card details or identity documents to any seller or third party to prevent account theft and financial fraud. Supplementary Rule Notice: Failure to comply with the above guidelines will delay dispute processing, and the platform reserves the right to reject unreasonable refund requests based on incomplete communication records or premature complaint submissions.

06/252026
Account Selling Rules

Account selling rules are set for bringing better experience for buyers. Account service is a bit more complex than other services as account service is involved with the whole account's access transferred. 1. Sell Full Access Accounts Only Selling shared, rented or non-full access accounts is strictly prohibited. Sellers must provide full access, including email and other relevant logins in order to protect buyers. 2. Dont' Fill Fake Delivery Info/ Description It's a good habit to use "atuo delivery" delivery type in account service. But remember sellers cannot fill in any kind of fake account info like "text me/ chat with me/ .../ Contact me" . We will warn sellers or ban their stores in the most serious coditions. Sellers are not allowed to write misleading product descriptions or titles that may trick buyers into buying the product. For example, saying that the account is full access when it's not. If we find such cases, seller's selling access will be revoked. 3. Be Responsible For Accounts Sellers are responsible for the security of accounts they sell. If too many after-sales problems occur, U7BUY will cancel the seller's eligibility to sell accounts even if exceed 14 days. Sellers with high number of complaints or disputes filed by buyers will be treated as high risk or "problematic" seller. U7BUY reserves the right to take appropriate actions as we deem fit, including but not limited to refunding the order, withhold payment and suspension of selling permission. 4. No Off-Site Communication 1)Sellers may not use U7BUY to provide offsite or personal offers. 2)All item listings cannot contain any description of the sellers' contact information. 3)No personal contact information may be given to buyers through Chat. For the offense of Rules 1) , 2) or 3), sellers will be warned. A second offense will result in permanent account suspension and the sellers' store credit will be frozen. U7BUY reserves the right to reject any appeal or refund request. 5. Offer Listing Note Accounts must be listed in the correct category.U7BUY has the right to hide sellers' offers if they upload offers in in-correct category. Sellers are not allowed to create duplicate or similar offers to take many offer positions. U7BUY has the right to hide sellers' offers or stop their selling access if sellers upload too many duplicate or similar offers. Note: Similar offer means those have no practical significance and are only used to increase the number of offers. Like "Account with about 10000 gems", "Account with about 10001 gems", "Account with about 10002 gems". 6. Game-specific Rules Fortnite: Seller must clearly list what platforms the Fortnite account can be linked to (ex. Xbox + Playstation, PC + Playstation, etc.) in offers. By listing a platform, it means seller guarantees the buyer will be able to use the account on that platform. If seller is selling an account which cannot change email at once - this must be included in the description. Seller also needs to provide full access to the linked email, as with all accounts. Call of Duty: Seller must clearly list which version of Call of Duty the account is for. Seller must clearly list which platforms can be linked to the account. Unlink any unnecessary login methods from the account, and provide full access to the logins for any currently linked login methods that are on the account. Valorant / League of Legends etc: Rank in offer must be current season rank. Accounts should be listed in the correct category. 7. Subscription Account Sellers are required to list products in the corresponding correct categories, including Private Account and Shared Account. Under no circumstances shall shared accounts be posted for sale within the Private Account category.

06/252026
Is account trading risky?

The insurance provided by the seller will ensure that you can get after-sales service within the insurance period. For orders that have exceeded the insurance period, U7BUY can only provide assistance within the scope of its ability. If you have any questions, we suggest that you first contact the seller through the website live chat system to try to solve it. Important Tip: Seller can sell Full Access accounts only for stable long-term gameplay. Always replace the bound email with your personal mailbox right after receiving the account details. What does Full Access mean? A Full Access (FA) account includes complete login credentials of both the game account and its bound original email inbox, granting you 100% permanent ownership and full control of the account. What you will receive after purchase: Game username, game login password, registered email address + email login password. Full permissions you can operate freely: Log in to the bound email to receive all official verification codes Modify game account password, login email, nickname, profile info Bind/unlink mobile phone, enable 2FA two-factor authentication Manage all in-game assets, purchases and official account settings Core security advantage: After you change the registered email to your own private mailbox, the original seller will completely lose all ways to retrieve or log back into this account. There is zero risk of account recovery by the previous owner. Comparison: Full Access VS Non-Full Access (NFA) Full Access: With original email access → You fully secure the account, long-term safe to use. NFA (Limited Access): Only game username & password, no email login right → The original owner holds the master email, can reset password and take back the account anytime.

05/212026
Seller Rules

The seller rules are designed to better assist sellers in organizing their sales standards, prevent sellers from being disqualified from selling due to misoperation, and ensure the safety and security of the U7BUY platform. Selling accounts? Make sure to also read: Account selling rules 1. No Offsite Trade Offsite trade is absolutely prohibited on U7BUY. Offsite trade will not receive any assurance from U7BUY either in mediation or indemnification as we are not liable for the actions of individuals taken outside of our trading platform. Any sellers found doing so : a. Will have their U7BUY account permanently banned. b. Sellers' entire accounts and their contents will be revoked (including any available funds in accounts). 2. Communicate In Site All communication and correspondence between the seller and the buyer must be done through the U7BUY Chat. Refrain from chatting on other tools. Sellers are not allowed to ask for or provide personal chatting tool information. Seller will get a warning for offering offsite chat, and an account ban as appropriate. 3. Never Click "Complete" In Advance Sellers are prohibited from clicking "Complete" on an order before the delivery is actually done, or even asking the buyer to confirm receipt. Once found, they will be warned once, and three warnings will result in the account being blocked. 4. Use Proper Delivery Method/ Description If a seller does not fulfill the order according to the delivery method as stated in the order, the seller is fully liable in the event of a trade dispute and U7BUY reserves the right to take appropriate action including but not limited to refunding the order to the buyer. In the case where the product is described as a [Random Chance to get] product, the seller must pay attention to the accuracy of the product description and it should not be too different from the actual situation, otherwise the seller will be fully responsible for an dispute. 5. Keep Polite Sellers are required to be polite during all communications with buyers. Any form of harassment including but not limited to threats of violence is prohibited. It is prohibited to offer incentive for positive reviews or force buyers to cancel disputes/delete negative reviews as well. 6. Solve Order Issues Before Withdrawing If there are unresolved orders or disputes when the seller withdraws money, U7BUY will not approve it. The seller needs to resolve the existing problematic orders before withdrawing money. 7. Be Careful With Order Status Some orders might be invisible temporarily because of buyer verification. Do not process the delivery without seeing the orders on seller's list. The seller is fully liable in delivering an order which has been canceled by the buyer. The seller is fully liable in the event of delivering an order without changing order status to "Delivering", these orders might be canceled by buyer. Sellers must change the status of completed orders in a timely manner. Orders that exceed the promised delivery time by 3 days and have not been changed will be canceled and refunded to the buyer. 8. About Payment Dispute Or Chargeback If a payment dispute or chargeback arise due to reasons that is caused by the sellers, such as delivery delay, product that does not work, or did not upload proof of delivery as required, sellers are liable for all cost and damages associated with such disputes. 9. Account Safety In Boosting Service For boosting products, seller needs to ensure the security of the buyer's account. If the account is banned/blocked during the boosting process or within 24 hours after completion, the seller must refund the order. 10. Be Responsible To Products The sellers should be responsible for the quality of the products they sell. They are not allowed to write words such as "We are not responsible for the quality of the products. Recently, a large number of accounts have been banned by the official. Sellers are not responsible if any accounts are banned" in the product description. If any problems occur, a refund will be processed. 11. No Multiple Seller Accounts And No Trash Offers Sellers are not allowed to register multiple accounts to purchase their own listings. If this happens, the seller will be severely punished or even banned. 12. Fair Random Products In the case where the product is described as a random product, the seller must pay attention to the accuracy of the product description and it should not be too different from the actual situation, otherwise the seller will be fully responsible for an dispute. 13. No Random Wheel Trade The platform strictly prohibits the listing of any products related to "Random Wheel". Upon discovery, the platform will take enforcement measures such as canceling the selling permission.