For Faster Delivery and Better Deals
Order shows Wrong Backup Code , how to Get Origin Backup Codes?
1.Log on www.origin.com with your Origin Account E-mail and Origin Password 2. Click Account and Billing , then choose Security. Make sure your Login Verification Status is On. 3. Click View to get the Backup Codes. Make sure the backup codes you submit on U7BUY are all UN-USED, you can also click Create New Codes if they are all used. Attention: Everytime you make an order, you need to create and fill in 4 brand new backup codes which you didn't fill before. Also, when Create New Codes, only the black codes works, the grey codes are used ones and wouldn't work. You can watch the Video to learn about it:https://www.youtube.com/watch?v=YjPjEkfeu28
How can I Get Coin for FUT order?
A; Click the Order section, find your order B; Find your lastest order on the order list, Click Get Coins C; Fill in your Origin account detials and submit, keep an eye on the order status.
I submitted a payment ,Where do I check my order status?
A; When you're on your mobile phone, click Order section, you will find it. Find your current order number, the speed is 300K-500K/Hour normally. All you need to do is wait patiently, and don't worry, as long as the status is Delivering, there's not any problem with it, just need to wait. B: When you're on your PC, click Order History section, you will find it. Find your current order number, sometimes there's a real time process showing how much is transferred. the speed is 300K-500K/Hour normally. All you need to do is wait patiently, and don't worry, as long as the status is Delivering, there's not any problem with it, just need to wait.
Order status Delivering, when could it be completed?
Delivering means we are delivering coins to your account at the moment. The normal coins delivery speed is 300K-500K/Hour, you can check the Progress bar and see how much time left. It might takes longer than the normal speed when stock is short or when we receive too many orders in short time, please wait patiently. You will see Completed in order status once the order is done. You will also receive email notifications when the order is done.
What does to be delivered mean
To Be Delivered means you have submitted the information required, the order is waiting for delivery at the moment, this waiting time could be 15min-30min. Could be longer when stock is short, you can check our Live chat if To Be Delivered stays longer than 1Hour.
I have submitted my web app details for my FUT order, what`s next?
A: You can check the order status in your Order section and see the progress there. B: Keep an eye on your email, we will send you email if there is any problem with the order. C: For your account safety, please don’t login until we finish the order.
Order shows Wrong acc./password, what should I do?
Your origin credentials are wrong, you can log in FUT WEB APP to confirm. If you can’t be sure about your password, you can click Forget your password to reset a new password. After confirm the correct login details, find your current order in My Order, fill in the correct credentials, click Submit. We will restart your order right away.
I bought coins on the wrong platform, what should I do?
If you bought coins with wrong platform, please check the following instructions and switch to the right one 1. Find the order in your U7BUY member account, click Get Coins 2. In the page where you should submit your account information, find the button that triggers switching platform and click 3. Choose the platform you prefer, check the amount of coins and then click on it. Besides, the amount of coins you receive is calculated based on the current price on U7BUY. 4. There will be a double check popup before you switch the platform succefully. Click [Change] 5. The platform of your order will be changed after you go through the steps above. You can submit your information and wait for delivery now. Note: You can only change the platform once for an order, and the amount is calculated based on current price. You can watch the Video to learn about it:https://www.youtube.com/watch?v=9ShobusdayY
Order shows Multiple Orders in 24Hrs, what should I do?
If your order shows Multiple Orders in 24Hrs, it means you have made more than 1 order within 24Hrs, for your FUT club safety, we wont start the current order until it has passed 24Hrs after your last order was completed. We consider this to be necessary because your FUT club might be at risk if we transfer coins too frequently. If you still need the coins immediately, talk to our customer service and we can start your order right away. You can watch the Video to learn about it:https://www.youtube.com/watch?v=evxnefPheUE
How long does it take for the order to be delivered
Your order will be started within 15 minutes if all details you've filled are correct. And you will get prompt as well as email notification if any of your detials are not correct. Once started, the order will be completed within 1Hour - 6Hours, it depends on the size of your order, the normal speed is 300K-500K/Hour.