For Coins, Items, Boosting, Coaching, Gift card Service:

3 days after the order is completed.


For Top Up Service:

1 day after the order is completed.


For Account Service:

3 days after the order is completed.


Tip: Order status will be changed into completed once buyer confirm receipt in his u7buy member page. If buyer ignores confirming，order status will be changed into completed automaticly in 3 days.

（Account orders will be changed into completed 14 days later after you send the order）



The seller can initiate a withdrawal application at any time, and U7BUY will complete the payment within 1-2 working days after the withdrawal application is submitted, except for special circumstances such as incorrect address or bank holidays.