To protect transaction safety for both buyers and sellers and match the after-sales standards of top gaming marketplaces U7BUY has standardized the free basic warranty period and coverage. All warranty periods start counting the moment the seller clicks Delivered Order. 1. Game Accounts Full Access (FA) Accounts (with original registered email, full binding modification permission) Free Standard Warranty: 14 Days Covered Issues: Seller account recovery, missing assets mismatched with listing, game bans caused by seller’s prior violations, lost login access. 2. Game Currency / Robux / In-game Items / Skins / Game Pass Bundles Free Standard Warranty: 24 Hours (1 Day) Covered Issues: Unreceived full balance, missing items, reversed transfers by sellers, severe description mismatch. Warranty void once buyer trades, spends or gifts assets. 3. Boosting / Account Coaching / Power Leveling Services Free Standard Warranty: 24 Hours after full service delivery Covered Issues: Unfinished target rank/level, account bans caused by booster, unfulfilled service promises. 4. Prepaid Top-up / Gift Cards / Game Codes Free Standard Warranty: 12 Hours after successful recharge delivery Covered Issues: Invalid codes, missing top-up balance. No support for after buyer redeems & uses the code. 5. Subscription Membership Accounts (Xbox Game Pass / PS Plus / Netflix / Spotify / YouTube Premium etc.) Type A: Full Access Private Subscription Accounts Full ownership, permission to change registered email, password & all bindings for single-person use Free Basic Warranty: 7 Days Covered Issues: Seller recovers the account & changes login credentials to cut off subscription access; Remaining subscription period mismatches listing description (e.g. advertised 12-month subscription only has 30 days left); Official permanent ban of the account or disabled subscription service from the vendor; Seller manually cancels auto-renewal and terminates subscription mid-term. Extended Warranty Available: 15-day / 30-day paid upgrade options (same as full-access game accounts) Type B: Shared Family Group Subscription Accounts Multi-user shared family plan, any modification to core bindings is forbidden Free Basic Warranty: 24 Hours (1 Day) Covered Issues: Login failure, immediate subscription removal right after delivery. Critical Risk Reminder: Shared accounts rely on family group settings; sellers or other group members can revoke your access at any time. No compensation requests will be accepted after the 24-hour warranty window expires. Void Warranty Rule: Any edit to account password, email or payment bindings will invalidate all warranty coverage instantly. Special Long-Term Full Access Subscriptions (12+ months membership stated in listing) Free Basic Warranty upgraded to 10 Days Supplementary Universal Warranty Exclusions for All Subscription Accounts 1）Warranty void if buyer edits password, email or payment info of shared subscription accounts; 2）Subscription access banned by official platform due to buyer’s abnormal multi-region IP login / over-limit device connections; 3）Natural expiration of subscription term (full remaining length clearly marked on listing is not eligible for refund); 4）Service shutdown, region lock or membership removal caused by official platform policy adjustments; 5）Buyer removed from family group by other shared members – no support after 24-hour warranty expires; 6）Buyer unlinks seller’s reserved payment method, resulting in early subscription termination. Mandatory Rules for Sellers of Subscription Accounts 1）Listings must clearly mark account type (Full Access Private / Shared Family), exact remaining subscription length, email modification permission and auto-renew status. Concealed information leading to warranty disputes = full seller liability + reputation score deduction. 2）All Shared subscription listings require a mandatory top-page red risk warning to inform buyers of the 24-hour limited warranty and binding modification ban before purchase. 3）Sellers must retain full delivery screenshots and subscription expiry proof for 90 days after order completion. Failure to provide evidence during warranty mediation results in full seller liability.

1. Sign up your U7BUY account Since the email address is the seller's permission to apply for sales of products and order reminders, please fill in a real and valid email address. Gmail is recommended. The registration address link is: https://www.u7buy.com/login. 2. Keep the U7BUY account login status, click on Sell. 3. You will need to fill in information and be authenticated before being granted permission. The U7BUY team will review the identity verification you submitted, and you will get the result within 24 hours. 4. Finally, after passing the verification, you will become a seller of U7BUY. You can sell your own products through U7BUY. Note: Must be at least 18 years old to register as a seller. If you are a minor, you must obtain permission from your parent or legal guardian.

All sellers must strictly comply with U7BUY Seller Policies: 1. Update order status promptly and maintain active communication with buyer once you receive a new order. 2. Respond to buyer inquiries in a timely manner. 3. Turn your store offline when you are unavailable to fulfill orders. Failure to do so will damage your store reputation and reduce your order exposure. 4. After order completion, you may invite buyers to leave positive reviews for your store and our platform to boost credibility for both your shop and U7BUY. 5. Off-platform private contact with buyers is prohibited under any circumstances. 6. Set a reasonable estimated delivery time for your listings. 7. Preserve all delivery evidence and transaction records after each order is fully completed. 8. Never mark an order as finished before you complete full delivery to the buyer. Supplementary Rule Notice: Violations of the above rules will result in reputation score deductions, restricted offer ranking exposure, listing removal or permanent selling permission suspension based on severity.

Please read the following trading rules carefully to avoid disputes, order delays and unnecessary losses: 1. Check listing details before payment Fully read the product title, tags, full description, delivery time, account type (Full Access/ NFA), asset details and binding restrictions. Pay attention to key definitions like Robux Spent (historical consumption, not available balance) to avoid misunderstanding the item you purchase. 2. Respect the estimated delivery time set by sellers Each listing shows an official estimated delivery window. Do not submit platform support tickets or open dispute requests before this time limit. Please wait patiently for sellers to fulfill orders within the promised time. 3. Communicate with sellers first for all issues For delayed delivery, asset discrepancy, login trouble or any other order problems, you must contact the seller via our built-in platform chat first to negotiate solutions. Platform customer service will only intervene if you fail to reach an agreement with the seller after valid communication records are provided. 4. All transactions & communication must stay on U7BUY official channels Do not accept any off-platform private contact requests from sellers (WhatsApp, Telegram, Discord, Instagram, etc.). Any private off-platform trade will lose our full buyer escrow protection, and the platform cannot assist you with refunds or dispute resolution. 5. Verify all item information completely before confirming order completion After receiving account login credentials or in-game items: For game accounts: Check usable balance, limited skins, binding emails/phones, 2FA status, ban records one by one; For in-game currency/items: Confirm full quantity is received as listed. Only click "Complete Order" after everything matches the listing. We cannot support refunds once you confirm receipt. 6. Secure your purchased account immediately after delivery If you buy a Full Access game account, change the login password, replace the registered email with your private mailbox and enable your own two-factor authentication right away to eliminate account recovery risks from the original owner. 7. Preserve all platform chat & delivery records Keep all chat screenshots, delivery screenshots, login verification records within the platform chat history. Complete evidence is required to file valid disputes with our support team. 8. Do not repeatedly open duplicate support tickets If you have submitted a ticket, wait for our official reply. Submitting multiple identical tickets will slow down our processing speed and extend your waiting time. 9. Do not share your U7BUY account, payment info or personal ID Never disclose your login password, payment card details or identity documents to any seller or third party to prevent account theft and financial fraud. Supplementary Rule Notice: Failure to comply with the above guidelines will delay dispute processing, and the platform reserves the right to reject unreasonable refund requests based on incomplete communication records or premature complaint submissions.

Account selling rules are set for bringing better experience for buyers. Account service is a bit more complex than other services as account service is involved with the whole account's access transferred. 1. Sell Full Access Accounts Only Selling shared, rented or non-full access accounts is strictly prohibited. Sellers must provide full access, including email and other relevant logins in order to protect buyers. 2. Dont' Fill Fake Delivery Info/ Description It's a good habit to use "atuo delivery" delivery type in account service. But remember sellers cannot fill in any kind of fake account info like "text me/ chat with me/ .../ Contact me" . We will warn sellers or ban their stores in the most serious coditions. Sellers are not allowed to write misleading product descriptions or titles that may trick buyers into buying the product. For example, saying that the account is full access when it's not. If we find such cases, seller's selling access will be revoked. 3. Be Responsible For Accounts Sellers are responsible for the security of accounts they sell. If too many after-sales problems occur, U7BUY will cancel the seller's eligibility to sell accounts even if exceed 14 days. Sellers with high number of complaints or disputes filed by buyers will be treated as high risk or "problematic" seller. U7BUY reserves the right to take appropriate actions as we deem fit, including but not limited to refunding the order, withhold payment and suspension of selling permission. 4. No Off-Site Communication 1）Sellers may not use U7BUY to provide offsite or personal offers. 2）All item listings cannot contain any description of the sellers' contact information. 3）No personal contact information may be given to buyers through Chat. For the offense of Rules 1) , 2) or 3), sellers will be warned. A second offense will result in permanent account suspension and the sellers' store credit will be frozen. U7BUY reserves the right to reject any appeal or refund request. 5. Offer Listing Note Accounts must be listed in the correct category.U7BUY has the right to hide sellers' offers if they upload offers in in-correct category. Sellers are not allowed to create duplicate or similar offers to take many offer positions. U7BUY has the right to hide sellers' offers or stop their selling access if sellers upload too many duplicate or similar offers. Note: Similar offer means those have no practical significance and are only used to increase the number of offers. Like "Account with about 10000 gems", "Account with about 10001 gems", "Account with about 10002 gems". 6. Game-specific Rules Fortnite: Seller must clearly list what platforms the Fortnite account can be linked to (ex. Xbox + Playstation, PC + Playstation, etc.) in offers. By listing a platform, it means seller guarantees the buyer will be able to use the account on that platform. If seller is selling an account which cannot change email at once - this must be included in the description. Seller also needs to provide full access to the linked email, as with all accounts. Call of Duty: Seller must clearly list which version of Call of Duty the account is for. Seller must clearly list which platforms can be linked to the account. Unlink any unnecessary login methods from the account, and provide full access to the logins for any currently linked login methods that are on the account. Valorant / League of Legends etc: Rank in offer must be current season rank. Accounts should be listed in the correct category. 7. Subscription Account Sellers are required to list products in the corresponding correct categories, including Private Account and Shared Account. Under no circumstances shall shared accounts be posted for sale within the Private Account category.

The insurance provided by the seller will ensure that you can get after-sales service within the insurance period. For orders that have exceeded the insurance period, U7BUY can only provide assistance within the scope of its ability. If you have any questions, we suggest that you first contact the seller through the website live chat system to try to solve it. Important Tip: Seller can sell Full Access accounts only for stable long-term gameplay. Always replace the bound email with your personal mailbox right after receiving the account details. What does Full Access mean? A Full Access (FA) account includes complete login credentials of both the game account and its bound original email inbox, granting you 100% permanent ownership and full control of the account. What you will receive after purchase: Game username, game login password, registered email address + email login password. Full permissions you can operate freely: Log in to the bound email to receive all official verification codes Modify game account password, login email, nickname, profile info Bind/unlink mobile phone, enable 2FA two-factor authentication Manage all in-game assets, purchases and official account settings Core security advantage: After you change the registered email to your own private mailbox, the original seller will completely lose all ways to retrieve or log back into this account. There is zero risk of account recovery by the previous owner. Comparison: Full Access VS Non-Full Access (NFA) Full Access: With original email access → You fully secure the account, long-term safe to use. NFA (Limited Access): Only game username & password, no email login right → The original owner holds the master email, can reset password and take back the account anytime.

First: Go to "Purchased Order" and click the order you bought, check the "Delivery Infomation" in the picture. Click "Get Account" to get your account and password. Second: Go to the chat to ask seller for account if you cannot see the "Get Account" part in your order section. Click "Chat Now" and the seller will send the account to you in the chat. Tips: Please wait with patience for the account details. The seller will send to you as soon as he gets online.

Method One: Enter the game and press "Esc" on the left conner of your keybaord, then you will see this, the name with "@" is what we need. For example, if it is the username in the picture below, you need to fill in "pssmurf0081" in the order page when you purchase the item. Method Two: Go to Roblox client homepage and then you will see your username on the right part. For example, if it is the username in the picture below, you need to fill in "pssmurf0081" in the order page when you purchase the item. Tips: Refreshing the page or re-entering the game to check items after the order is done will be better.

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For Coins, Items, Boosting, Coaching, Gift card Service: 3 days at least, 6 days at most 3 days for automatically from delivered to completed. 3 days after the order is completed. For Account Service: 14 days at least, 17 days at most 14 days for automatically from delivered to completed. 3 days after the order is completed. Note: Account orders cannot be comfirmed by buyer. For Direct Top Up Service: 1 day at least, 2 days at most 1 day for automatically from delivered to completed. 1 day after the order is completed. For Login Top-Up Service: 14 days at least, 17 days at most 3 days for automatically from delivered to completed. 14 day after the order is completed. Note: ①Order status will be changed into completed once buyer confirm receipt in his u7buy member page. If buyer ignores confirming, order status will be changed into completed automatically in 3 days. ②If a full refund is given to the customer after the order is confirmed, the amount will need to be deducted from the balance, and deductions to a negative number are supported. The seller can initiate a withdrawal application at any time, and U7BUY will complete the payment within 3-7 working days after the withdrawal application is submitted, except for special circumstances such as incorrect address or bank holidays.