- How to add new offers for selling?
- How to use the bulk uploading fuction?
- How to use bulk action to edit multiple offers?
- How can I create and manage offers?
- Will my offers expire?
- What does "problem order" status mean?
- I want to upload offers but can't find the game. View all
Offers
- How do I know if I get a new order ?
- How do I know if buyer chats with me ?
- What to do when I receive new order ?
- I get new order notice in chat , but can't find new order in "seller orders" page?
- Buyer applied to cancel the order?
- How to partial refund an order
- How to solve a dispute case in order? View all
Order Questions
- Seller Rules
- Account selling rules
- Account warranty rules
- Prohibition of illegal activities
- U7BUY Gift Cards Management Policy View all
Seller Rules
- What payment method can I use to withdraw balance ?
- What is the withdrawal fee for each payment method?
- How much is the commission fee for selling on U7BUY?
- When will the funds be added to available balance ?
- Payment schedules & fees
- How do I make a withdrawal?
- I have a problem with my withdrawal, how can I solve it? View all
Fees & Withdrawals
- How to solve a dispute case?
- How can I contact the buyer?
- I have delivered but the buyer has not confirm receipt
- The seller's order was automatically cancelled, why?
- Buyer login to the game account while coaching or top up service is in progress. What should I do?
- How can I cancel a transaction?
- What should a seller do when a buyer wants to cancel an order?
- If the buyer requests refund, how long does it take for sellers to respond? View all
Dispute Issue